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In this post, the DCP of Cybercrime has written in a Twitter post that the fraud alert! Do you post your complaints on public forums? If you post your complaints on Twitter on any issue in case of wallets, bank apps, airlines etc. then it attracts Fraudsters. Through this, any customer care executive can call you to get your personal information by referring to a complaint forum or a public forum. View tweet here:
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The state police has shared suggestions about how users can avoid these scams. Police has said that one should use the official email ID of the company concerned to share the complaint. At the same time, you can also file a complaint by calling the customer care service number. The post also warns that no bank / wallet / airline company asks for a refund to a user’s financial credentials. Also, users are not asked to share their ATM PIN, OTP or password.