In the country, the government has given work to many banks and mobile apps regarding FASTag. There are many Also buying FASTag through digital payment app Paytm. If you have more money deducted from your account than FASTag Paytm Payments Bank Can get your money back. On Wednesday, Paytm Payments Bank announced that it has provided refund facility to 2.6 lakh FASTag users who had wrongly deducted money at toll plazas in 2020.
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Paytm Payments has created a fast redressal mechanism that can quickly identify wrong cuts Clam to return the extra charge Does. FASTags ensure automatic payment for toll charges. Many times with systems and processes the toll plaza is cut more than the fixed amount.
The company said in a statement that ‘to solve the extra charge customers’ customers in fast mode Paytm Payments Bank has prepared a system Has done a thorough examination of all the customers ‘toll transactions and the toll plaza complex.’ Paytm Payments says it has settled 82 percent of its FASTag customers’ cases.
Satish Gupta, MD and CEO of Paytm Payments Bank said that ‘We want to empower our customers to provide a simple and hassle-free travel experience on the road. In this process, we are supporting our users in every way. Any complaints they face at the toll plaza are swiftly helped. It is always our endeavor to charge the users appropriate toll every time.
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In this, our team is fully alert against all types of unfair charges. Due to the new things we have added to the technology and the trust of our bank, we are at the top in terms of issuing FASTags in the country. We are always ready to give our service to accelerate the digital platform in the country and to make the country digital.